Best Price Guarantee
Casa Padrino is a brand in its own right. We design our furniture ourselves and have it made in our manufactories. The price you see here therefore stands at the beginning of the chain, not at its end. Should you still find the same piece elsewhere at a lower price, we will match it.
Our promise
For an identical piece you will not pay more with us than anywhere else.
Send us the offer you have found. We check it and adjust our price. No form, no queue number, one contact person who stays with your case.
Why our price is right from the start
Most houses that sell luxury and baroque furniture buy it in themselves. Every station along that chain adds its own margin to the piece. With us that step simply does not exist: Casa Padrino is brand, designer and retailer in one. Our designs are drawn in house and made in the manufactories we have worked with for years, among them workshops in Italy, Spain and India.
Then there is volume. We furnish entire hotels, restaurants and villas and order accordingly. Whatever purchasing advantage that brings is already part of the marked price, not of a campaign that disappears again next week.
Our own brand
Casa Padrino is not merchandise we buy in. We draw the models, decide on material and finish, and carry the name ourselves.
Straight from the manufactory
Our pieces are made where the craft is at home, and go from there into our own warehouse. No intermediate trade, no additional margin.
A price that stays
We work without countdowns and without struck-through fantasy prices. The marked price is the price you pay.
How a price match works
1
Send us the offer
Send us the link to the other offer and the item number of the piece from our shop. A screenshot will do just as well.
2
We check it
We look at whether it really is the same piece in the same finish, and we compare the total price including shipping.
3
Your price stands
If the comparison holds, we adjust our price and you receive your personal offer. You are dealing with a person, not with a ticket system.
What makes an offer comparable
For two prices to be put side by side, the same thing has to lie beneath both of them. An offer is comparable when it meets these points:
- The same piece: same model, same finish, same dimensions, same material and the same colour
- Brand new: no display pieces, no returns, no B-stock
- Available: the piece is genuinely in stock with the other supplier and is delivered to your country
- From a dealer: a commercial offer with a legal notice, no private sale and no auction
- Total price: the calculation includes shipping costs, not only the item price
- Current: the offer is valid at the time you tell us about it
Anything outside these points we are glad to look at all the same. Talk to us rather than puzzling over whether your find counts.
What speaks for us besides the price
A low price on its own is no great art. It only becomes interesting when the piece that comes into the house for it is still standing decades later. That is why the Best Price Guarantee includes everything that comes afterwards:
- Workmanship you can feel: solid wood, hand-carved ornaments, gold leaf, marble and real upholstery work instead of printed surfaces
- Advice from people who know the collection: by telephone, by e-mail and in person at our showroom in Essen
- Delivery throughout Europe, kerbside as standard; the terms are set out under shipping methods and costs
- Selected ways to pay, up to and including purchase on invoice
- Member of the FairCommerce initiative since 2019
Frequently asked questions about the Best Price Guarantee
Which items does the guarantee cover?
The entire collection. Furniture such as sofas, armchairs, tables, beds and cabinets, and equally lighting, mirrors and decorative pieces.
How do I report a lower offer?
Fastest by telephone on +49 212 14912917 or by e-mail to info@casa-padrino.de. Please give us the item number from our shop and the link to the other offer.
What counts as an identical product?
The same model in the same finish: same dimensions, same material, same colour, and brand new. A similar looking piece by another manufacturer is not an identical product.
Which offers cannot be compared?
Auctions, private sales, display pieces, B-stock and offers without available goods. In such cases we will tell you openly why the comparison does not hold.
Does this also apply to hotels, restaurants and larger projects?
For contract projects we put together one offer covering the whole undertaking instead of pricing it position by position. Simply call us and we will look at it together.
Have you found a lower offer?
Then let us know. A call or an e-mail with the item number and the link is all it takes, we handle the rest.
